Catalano Concrete has earned the service industry's coveted Angie's List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.
"There's only one way to install concrete and that's the right way. If you are going to call yourself a concrete contractor, you need have pride and passion for what you do because it's very hard work," said co owner Sal Catalano. "We are happy to be recognized for our hard work."
"Only about 5 percent of the companies Catalano Concrete competes with in the Chicago area market are able to earn our Super Service Award," said Angie's List Founder Angie Hicks. "It's a mark of consistently great customer service."
"Concrete contracting is a very fragmented, "beat-up market" crying out for someone to bring a sense of standardized professionalism to it," explains co owner Pete Catalano. "Hiring someone to perform concrete work on your home is an expensive project and is something most homeowners do once maybe twice in their life. Because of this, it can be a stressful and confusing project for some homeowners. Our goal as a company is to make the process as easy as possible by offering customers all the information needed to make an informed decision, and once hired, delivering a home service experience that leaves customers delighted and ready to tell others about us. Winning the Super Service Award for the second time tells us we are meeting our goal."
Angie's List Super Service Award 2013 winners have met strict eligibility requirements, which include an "A" rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie's List, have a fully complete profile, pass a background check and abide by Angie's List operational guidelines. In todays competitive market and internet driven economy, contractors are finding homeowners are more educated when in comes to home improvement and have much higher standards then before. It takes a lot of hard work and a level a service that's above and beyond expectations to create and maintain an A rating on Angie's List.
Service company ratings are updated daily on Angie's List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.
About Catalano Concrete Construction
Catalano Concrete Construction is a family owned and operated concrete contractor located in the northwest suburbs of Illinois. With a focus on customer service and quality work, Catalano Concrete serves the residential, commercial, industrial and institutional markets. The company is also developing a strong specialization in servicing multifamily communities with concrete replacement projects. Catalano Concrete is certified by the American Concrete Institute and a member of the Better Business Bureau. Visit www.catalanoconcrete.com for more information.
About Angie's List
Angie's List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie's List to gain access to local ratings, exclusive discounts, the Angie's List Magazine and the Angie's List complaint resolution service.