When Excellent Isn't Quite Good Enough
Radford Green rehabilitation and skilled nursing facility (SNF) of Sedgebrook senior living community in Lincolnshire has consistently earned the prestigious five-star rating from Centers for Medicare and Medicaid Services(CMS), which meticulously evaluates health inspections, staffing and quality measures. Furthermore, Radford Green is repeatedly designated one of the Best Nursing Homes by U.S. News and World Report; this is a distinction earned by only 15% of nursing homes nationwide. Radford Green also earns excellent patient satisfaction surveys. Medical director Dr. Elliott Kroger credits the outstanding staff at Radford Green as well as the conscientious medical providers whose patients select the healthcare center as the place in which they'll continue their recovery and rehabilitation after hospitalization due to illness or injury. The exceptional metrics however, are not quite enough for the very discerning Dr. Kroger, who has designed and implemented quality improvement measures.
"In the past few years, skilled nursing facilities have taken on added responsibilities and play a more critical role in the overall experience of care that begins in the hospital, continues in the rehabilitation and skilled nursing facility, and culminates in the discharge back home, often with home health support services. This has resulted in an increase in the acuity of our patients and an increasing demand for providing hospital-like care in the SNF environment. As such, new parameters of quality are emerging and Radford Green is well-positioned to meet this new paradigm head on," said Dr. Kroger. "We are implementing new quality metrics that speak to this new paradigm and exceed those ordinarily measured by the Illinois Department of Public Health and other regulatory agencies that oversee quality."
Dr. Kroger has reached out to all primary medical care providers who refer their patients to Radford Green with requirements for prompt admission communication and notes, ongoing progress notes for medications and therapy, comprehensive discharge summary and instructions, and credentialed in-person cross-covering physicians. "We are very proud of our high ratings but have identified and are thus implementing measures that will help us take our services to the next level," said Dr. Kroger.
Sedgebrook is a Life Plan Community offering a diverse lifestyle, maintenance-free living, and outstanding amenities. Five-star rated Radford Green Health Care and Rehabilitation is located on the 72-acre Sedgebrook campus in Lincolnshire, Illinois. Sedgebrook is a Senior Care Development, LLC affiliated community and managed by Life Care Services LLC®. For additional information visit www.WelcomeToSedgebrook.com or call 847-901-3319.