SEECOM recognized for third time as an Accredited Center of Excellence for Medical Dispatch

CRYSTAL LAKE, IL - Southeast Emergency Communications has once again been recognized by The International Academies of Emergency Dispatch as an Accredited Center of Excellence for emergency medical dispatching. SEECOM is the 225th Medical Ace in the world.

IAED is a standard-setting organization for emergency dispatch services worldwide. Accreditation (and subsequent re-accreditation) from the IAED is the highest level of distinction given to emergency communication centers, certifying that the center is performing at or above the established standards for the industry. Centers who earn ACE status are the embodiment of dispatch done right, and have demonstrated strong local oversight, rigorous quality processes, and a commitment to data-driven continuous improvement.

"Accreditation is truly a pinnacle achievement", said Christof Chwojka, Accreditation Board Chair at IAED. "We applaud the dedicated calltakers, dispatchers, and leadership team at SEECOM for their commitment to quality, and for meeting that high standard that few achieve. We know their community can count on these first, first responders to do an outstanding job."

IAED will present SEECOM with an Accreditation plaque that commemorates their achievement which is the culmination of a lengthy, arduous process that includes the completion of the 20 Points of Accreditation, a detailed evaluation of performance by industry experts, and a final review and ruling by IAED.

"This process is undertaken by communications centers who desire to be the best of the best," explains Kim Rigden, Associate Director of Accreditation, IAED. "Achieving ACE confirms it. SEECOM

should be very proud of this achievement and the wonderful service they provide to the community and their emergency responders"

This is SEECOM's third accreditation and is valid for a three-year period, during which time all standards must continue to be upheld. "I applaud our team for their continued desire to strive for excellence and serve our communities at such a high level," said Peter Sofie the Quality Assurance and Training Manager for SEECOM.

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