Local tech company earns national distinction
Converged Technology Professionals, based in Crystal Lake, with offices in Chicago as well as Madison and Waukesha, Wis., announces its recognition as Mobility Certified by ShoreTel, a Sunnyvale, Calif.-based provider of unified communications solutions.
Mobility Certification allows individuals to use smartphones as an extension of their office and is of particular importance for international travelers and telecommuters.
Converged Technology Professionals is certified by ShoreTel in both sales and service.
The smartphones are capable of placing calls from WIFI through the ShoreTel PBX therefore circumventing the Cellular Network for Calls. It also allows for tight integration for presence management of the workforce.
If an individual is on a call via the mobility piece (on their cell - out of the office) representatives at the main office are able to see their status pertaining to the call they are on, allowing for full PBX functionality from a smartphone.
Being able to deploy this functionality to the international mobile workforce becomes a huge asset for organizations by producing immediate ROI (return on investment) allowing the user to avoid rising international roaming charges.
Mobility Certification is highly skilled and an emerging technology in the business community, considered by many to be the future of the mobile workforce.
In order to obtain the Mobility Certification, Converged Technology Professionals had to complete comprehensive sales and technical training and make investments to their production systems to have the technology in-house for demo purposes. The company was also selected as one of a handful of ShoreTel partners nationwide to deploy this solution in its territories.
The Mobility Certification is ongoing, as are all ShoreTel Certifications, requiring annual review and compliance with evolving standards and requirements.
“Converged Technology Professionals is pleased that we have the strength and ability that allowed us to earn this prestigious distinction,” states Converged Technology Professionals President Joe Rittenhouse.
The company can be reached at (877) 328-7767 or online at www.ct-pros.com.