For Papa's Sake Home Care ranked #1 home care agency in North America
For Papa's Sake Home Care announced today that they have received the distinguished 2022 Best of Home Care-Top 100 Leader in Experience Award from Home Care Pulse, the leading firm in experience management for home care.
The Top 100 Leader in Experience Award is the highest recognition awarded by Home Care Pulse and is only awarded to 100 home care businesses in North America. Recipients must consistently rank among the very highest in 10 or more quality metrics.
As a Top 100 Leader in Experience Award recipient, For Papa's Sake Home Care is recognized among the very best home care providers participating in the nationwide Home Care Pulse Experience Management Program. In addition to receiving the coveted #1 placement on the top 100, For Papa's Sake received the Leader in Experience (Formerly the Leader in Excellence award) for the 5th consecutive year.
This accomplishment demonstrates For Papa's Sake Home Care's long-term dedication to excellent care and quality improvement.
To qualify for this award, 10% of For Papa's Sake Home Care's clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, For Papa's Sake Home Care received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the For Papa's Sake Home Care management team set goals to reach the highest level of Experience possible.
"When we started For Papa's Sake 12 years ago, we wanted to create an environment centered around quality with a focus on superior customer service. Customer service seems like a thing of the past and something all of us long for. We don't accept mediocre in any way and always striving to be better each day," says Becky Reel, executive director of For Papa's Sake Home.
The Best of Home Care-Top 100 Leader in Experience Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
"At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations," says Todd Austin, president of Home Care Pulse. "When we see agencies like For Papa's Sake Home Care that have so effectively provided outstanding care and employment experiences, we know we're on the right track. For Papa's Sake Home Care has worked extremely hard to prioritize high-quality care and employment, and their work hasn't gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers."
To find out more about For Papa's Sake Home Care's commitment to experience, please visit www.forpapassake.com or call (847) 873-0234.
About For Papa's Sake Home Care
Founded in 2011, For Papa's Sake Home Care (FPS) is the perfect solution for seniors and those with physical challenges. FPS improves lives by providing compassionate, one-on-one care in the comfort of a clients' own home. FPS believes people thrive in their own home surrounded by their belongings, their memories, and their cherished possessions. FPS can assist with anything, and everything needed to help keep seniors and those who need additional assistance home safely.
About Home Care Pulse
Home Care Pulse leads the home care industry in experience management, online training, and review management. Through its Care Intelligence Platform, HCP empowers home care providers to attract and retain caregivers even during a historic caregiver shortage. HCP also conducts the annual Home Care Benchmarking Study, the most comprehensive survey of home care providers in North America and administers the annual Best of Home Care awards to agencies that achieve best-in-class client and caregiver satisfaction scores.