Smart911 launches in DuPage County
West Chicago: May 31, 2011 - The Du Page Emergency Telephone Service Board (ETSB) 9-1-1 has announced the launch of Smart 911 for use in DuPage County.
Smart 911 allows citizens to enter information online that they want to have delivered automatically to the
9-1-1 dispatchers in the event any participant dials 9-1-1. The additional data provided is far more extensive than what is typically available to 9-1-1 dispatchers and helps to improve results when rendering aid to 9-1-1 callers.
“Smart 911 strengthens and expands our current 911 service by providing us with critical information about callers, while enhancing our ability to locate and communicate with them. This will help us provide more information to 9-1-1 call takers, as well as first responders before they arrive on the scene,” said DuPage ETSB Chairman Patrick O'Shea. “Knowing why a victim is unable to speak, providing EMS with information about medical conditions, being able to supply a photo of a lost child immediately, will help us to better serve our citizens and save lives.”
"We are excited to add DuPage County to the rapidly growing list of leading emergency communication centers across the nation that support Smart 911,” said Todd Piett, Chief Product Officer at Rave Mobile Safety. “The team is exceptional, and we look forward to working with them.”
Smart 911 provides citizens with the ability to enter information that they want to make available to 9-1-1 call takers through a secure web site at www.Smart911.com.
Information can include children's photos, medical conditions, home addresses of mobile phone callers, disabilities or other rescue-related information. Smart 911 then delivers this information automatically with any 9-1-1 call to the call taker's work station at participating Public Service Answering Points (PSAPs).
The service, which is free to citizens, enhances response and supports improved incident outcomes, by providing responders with critical additional information. It also supports citizen demand for the ability to easily provide and manage special needs data. Participants can register cellular and smart phones as well as land line telephones.
“We strongly encourage those who live, work and visit DuPage County to register for this free service," Pat O'Shea added. "The information provided remains completely confidential and is only available to emergency responders during a 9-1-1 call. The information provided can help save lives."