Marklund scheduler receives national award
Marklund Scheduler Jennifer Thompson and six other schedulers recently received the 2017 OnShift Scheduler of the Year Awards. The annual award program honors the achievements of staff schedulers who work in healthcare organizations nationwide.
As Marklund's scheduler, the Oswego resident is responsible for making sure all shifts are covered by direct care staff, and to ensure Marklund clients receive the care and support they need.
Jim Rubadue, chief customer officer, came to Marklund's Geneva campus from company headquarters in Cleveland to present Thompson with the award. It was kept as a surprise, and included administrators, many employees and Marklund clients who were on hand to share in the excitement.
"Her team members raved about Jennifer and how she's a tremendous asset to the community," Rubadue wrote in a blog. "The outpouring of love and support she received during the celebration was unbelievable. Many of the staff members and residents shared with me the wonderful things Jen does for their community and how dedicated she is to its success."
"I am so incredibly proud of Jen for this well-deserved award," said Rachelle Jewison, administrator of Marklund Hyde Center. "Jen's devotion to 'making everyday life possible' for those we serve at Marklund is truly inspiring."
"Jen's commitment to our clients, staff and to the Marklund community is extraordinary," said Gil Fonger, CEO and executive director of Marklund. "Her efforts in staffing and scheduling have played a big role in our ability to provide high-quality care for our clients."
OnShift clients submitted hundreds of nominations to recognize members of their teams who demonstrate scheduling excellence to improve operational, clinical and financial outcomes of their organizations.
Marklund is a nonprofit organization that serves infants, children, teens and adults with serious and profound developmental disabilities and special healthcare needs. With three residential locations - Marklund at Mill Creek in Geneva, the Marklund Philip Center in Bloomingdale, and the Marklund Wasmond Center in Elgin - it is currently home to nearly 174 clients.
For more information, visit www.Marklund.org, or call (630) 593-5500.