Consumers Credit Union Earns 2nd Consecutive "Best in State" Award

John Coxon
Updated 8/15/2019 7:25 AM

Waukegan, IL, August 14, 2019: For the past two years, Forbes Media has conducted a national survey to determine which financial institutions have the most satisfied customers and Members. Consumers Credit Union (CCU; 1.3 Billion, Waukegan, IL) is proud to announce that it has once again earned "Best in State" honors from the prestigious organization.

"Consumers Credit Union has an ongoing commitment to Member satisfaction, and we are very pleased to see those efforts reflected in the results of the Forbes Media survey," said Sean M. Rathjen, CCU's CEO. "Our Members have a myriad of options when it comes to meeting their financial service needs and we are extremely proud of how they feel about their relationship with CCU."


Here is what Forbes Media had to say about Consumers Credit Union:

"Consumers Credit Union (CCU), headquartered in Lake County, IL, has provided unparalleled financial services to Members since 1930. The credit union offers a complete menu of products and services, including checking, debit and credit cards, vehicle loans, consumer loans, savings, money market and certificates of deposit, along with a complete range of mortgage products."

Forbes partnered with research firm Statista to survey more than 25,000 people in the U.S. about their financial services relationships. Consumers were asked 20 questions about their financial dealings. The banks and credit unions were rated on overall recommendations and satisfaction, as well as five subdimensions (trust, terms and conditions, branch services, digital services and financial advice). Only 3.1% of the financial institutions qualified for the award nationwide.

Forbes Media is a global media, branding and technology company, with a focus on news and information about business, investing, technology, entrepreneurship, leadership and affluent lifestyles. Forbes has been in business for 100+ years and currently has 400+ employees worldwide. They are also recognized as a thought-leader when it comes to business, industry and financial services.

For more information about Consumers Credit Union and the "Best in State" recognition from Forbes Media, please contact Jennifer Fournier, Director of Marketing (; 847-265-5508). CCU is Member-owned, with offices in Waukegan, Mundelein, Round Lake Beach, Gurnee, North Waukegan, Volo, Palatine, Schaumburg, Northbrook, and Kildeer… and Online at

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