Christopher Elliott
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JetBlue makes up for couple's 'ice' vacationFeb 09, 2008 10:00 pm - Q. I'm trying to get a refund for a hotel booked through JetBlue Getaways and Worldwide Travel Exchange. Several months ago, we prepaid for a vacation in Puerto Rico...
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Disputing mystery charge for car rental in MadridFeb 02, 2008 10:00 pm - Q. I'm trying to get a refund for my car-rental insurance and I could use a hand. My wife rented a car online through Alamo for pickup in Madrid. The agreement clear...
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Priest's tax refund not forthcoming from Days InnJan 26, 2008 10:00 pm - Q. I'm trying to get a refund from the Days Inn in Wagoner, Okla., and I think I'm being ignored. I'm a Roman Catholic priest, and I was recently in town for a bapti...
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Waiting two years for airfare refundJan 19, 2008 10:00 pm - Q. I hope you can assist me in getting a refund for a duplicate ticket to Europe that I purchased through Lufthansa. My daughter attends Wheaton College in Norton, M...
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CD price hike takes magic out of Disney tripJan 12, 2008 10:00 pm - Q. Disney is holding our photos hostage and I need your help getting them back. My girlfriend and I just returned from a visit to Disneyland. When we arrived at the ...
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No room at the inn and no refund for pricier propertyJan 05, 2008 10:00 pm - Q. What if you prepay for a hotel but there's no room for you? I recently made a reservation through Priceline.com using the site's Name Your Own Price feature, and ...
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Help, I'm stuck with a Delta ticket I didn't want to buyDec 29, 2007 10:00 pm - Q. I need your help. I seem to have bought an airline ticket that I didn't mean to, and now I don't know what to do. I recently called Delta Air Lines to get a quote...
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Hotwire refuses rain check for hotel in storm's pathDec 22, 2007 10:00 pm - Q. What happens when you've already paid for a hotel room but you can't stay in it? I recently booked a weekend at The Ocean Club Beach Resort in Palm Beach, Fla., t...
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Hotel claims government doesn't work on weekendsDec 15, 2007 10:00 pm - Q. I can't get my hotel to honor a rate it confirmed, and could use a little help. I recently called the Hampton Inn Asheville to reserve a room for two nights to at...
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Airline schedule change causes missed connection to HawaiiDec 08, 2007 10:00 pm - Q. I'm trying to get reimbursed for an extra night at a hotel caused by an airline schedule change, but my travel agency and airline have been giving me the cold sho...