Schaumburg ranks 6th in nation in Digital Cities Survey

Daily Herald report
Updated 11/7/2018 12:07 PM

Schaumburg placed sixth in the nation in the 2018 Digital Cities Survey, which recognizes cities using technology to tackle social challenges, enhance cybersecurity, improve transparency and more.

Schaumburg is the only Illinois community ranked in the top 10 of its population category.

"We're continually working to provide enhanced services as well as improved transparency to our citizens through the use of various technology platforms," Director of Information Technology Peter Schaak said. "We're pleased to be recognized for our achievements and we pride ourselves on a being a leader in using technology services to benefit our customers."

The village recently completed a number of technology initiatives in 2018 to increase efficiency, including: implementing a mobile app for building inspectors to review and provide comments to enhance the village's building inspection process; increasing transparency by implementing a webcasting program for village board meetings; developing a new mobile app for residents, visitors, and business to easily access information about core village services; and installing a security camera network in and around key village facilities to provide visibility into critical public spaces.

"I commend the village's Information Technology Department for continuing to enhance operations to improve the way customers interact with the village," Village Manager Brian Townsend said in an announcement of the honor. "Providing top-notch service is essential for the village to continue offering a high-quality way of life for our residents, businesses and visitors."

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