11 Response Team 1 companies receive awards
WHEELING - Eleven Response Team 1 companies received recognition at the recent 2016 Contractor Connection Conference & Expo in Las Vegas.
Contractor Connection is the largest, fully independent network of managed contractor repair for insurance companies and consumers.
Response Team 1, based in Wheeling, is the nation's second largest residential and commercial property restoration and renovation company serving the continental U.S. from 49 strategic locations.
SOS Builders of Phoenix was recognized as the top company in the Southwest District by winning a "Contractor of the Year" award in the general contractor category. This top honor is selected by region from all of the Golden Hammer award winners.
Ten Response Team 1 companies received a 2016 Crawford Connection Golden Hammer - Excellence in Achievement Award for ranking in the top 200 of the more than 4,000 contractors in the U.S. and Canada. The recognition is awarded based on performance criteria and overall quality of service and professionalism. The Response Team 1 companies honored were:
• Cary Reconstruction Company - Charlotte
• Cary Reconstruction Company - Fayetteville, N.C.
• Cary Reconstruction Company - Greensboro, N.C.
• Cary Reconstruction Company - Greenville, S.C.
• Cary Reconstruction Company - Norfolk, Va.
• Empire Construction & Technologies - Irvine, Calif.
• Emergency Restoration Experts - Phoenix
• Poole's Reconstruction Company - Charlotte
• SOS Builders - Phoenix
• Universal Restoration Services - Lawrenceville, Ga.
In addition to the Contractor Connection awards, Empire Construction & Technologies of San Marcos, California, was awarded an "Outstanding Member of Service Award" from insurance company USAA in recognition of excellence in customer service. The criteria for selection included high work volume, customer satisfaction, deadline adherence and excellence in both estimating and workmanship.
"These awards from Contractor Connection and USAA are a direct reflection of our ongoing mission to provide optimal customer service and meet and exceed customer expectations," said John Goense, Chairman and CEO of Response Team 1. "We could not have achieved this recognition without the hard work and commitment of our employees throughout the country.