Chicago Marriott Naperville offers array of options
An interview with Lucio Pelloso, director of sales at Chicago Marriott Naperville.
Q: Tell us a little bit about Marriott Naperville.
A: The Chicago Marriott Naperville welcomes you to travel brilliantly with contemporary design, innovative technology and a warm, hospitable atmosphere. Comfort is a given, with spacious guest rooms featuring luxury linens, marble bathrooms, flat screen TVs and more. Technology fits the way you work and play, with both wired and wireless internet access in all rooms and our unique connectivity panel to integrate all your devices.
Q: Tell us about the history.
A: Formerly known as the Holiday Inn Select Naperville, we took over the hotel in 2011. We closed for 16 months and reopened as a Full Service Marriott Hotel after a $32 Million restoration. The hotel was voted "Opening Hotel of the Year" for Marriott International in 2012.
Q: Describe the atmosphere.
A: This distinctive hotel provides a genuine, yet charismatic experience that highlights its new design. Featuring all of the best amenities such as Marriott's dramatic Great Room concept, high speed internet and guest rooms creating ease and flexibility for all our guests. The Chicago Marriott Naperville offers many great amenities including the Artisan Table Restaurant, Great Room Lounge, indoor swimming pool with patio, fitness center and business center. Our 24,500 square feet of meeting space is designed to accommodate small gatherings of 10 to events for 750 people.
Q: What are people in your industry taking about? What's trending?
A: Technology is a hot topic for hotels. Our guests are more reliant on digital access than ever before. The great room design caters to the digital needs of our guests by offering plug ins in every area of the lobby and lounge.
Q: What attracts corporate clients?
A: "The Room That Works" is specifically designed to enhance corporate guests productivity. All of our rooms are designed with business travelers in mind and include a desk with an ergonomic work chair and wired or wireless high-speed internet.
Q: What about relaxation?
A: You'll find plenty of options at the Chicago Marriott Naperville to relax, including enjoying our indoor swimming pool or sipping a cocktail in our lounge or getting a great workout in our complimentary fitness center.
Q: Tell us a little about yourself. What is your past experience in the industry?
A: A graduate from Roosevelt University with a major in Business Management, I have been in the hospitality industry for 18 years. I started my career at the iconic InterContinental Hotel, downtown Chicago. After seven years of great success I had the great opportunity to join the Hilton Northbrook and the Allgauer's cluster of hotels in the Chicagoland area. I became a leader in the industry by implementing dynamic initiatives capable of developing marketing and revenue potentials to the fullest. In 2012 I became an area director of sales and marketing at HVMG, which focuses on repositioning hotels under distress to a position of leadership in the market. Within one year of hard work my hotels experienced double digit revenue growth, which lead my cluster to be sold at maximum profits. I joined the team at the Chicago Marriott Naperville in June, 2016 and I could not be happier with the caliber of the team, quality of products and services. The Chicago Marriott Naperville is the utmost leader in the market. I am delighted to become part of this community and celebrate many successes.
Q: Tell us one interesting fact about Marriott Naperville that most people may not know.
A: Eventgoers at the Chicago Marriott Naperville can enjoy the beautiful outdoors in the Naper Patio. The contemporary, tree-lined plaza connects with the Marriott's meeting rooms and Naper Ballroom, and can transform any event into an elegant indoor-outdoor affair.
Q: What is one hospitality idea that you are willing to give away to our readers?
A: Technology is changing the way people plan a meeting or event. Marriott offers our planners the digital tools needed for success from inspiration to implementation with Meetings Imagined. We understand that every meeting has a purpose and the inspiration gallery is a great tool to make every event a success.
Q: Two people we should follow on Twitter and why?
A: @meetingsrewards - This is a great way to keep up on all the great promotions and specials given to our rewards member. @MtgsImagined - Whether you are planning a kids party or a corporate event you can keep up with all the latest trends in food & beverage and decor to ensure a successful event.
- Kim Mikus
Chicago Marriott Naperville
Address: 1801 N. Naper Blvd., Naperville, IL 60563
Owner: Janko Group and Heitman
Number of employees: 206
When business opened: April 2, 2012
Web address: www.chicagomarriottnaperville.com