Express Employment Professionals Wins ClearlyRated's 2020 Service Excellence Awards
Rolling Meadows, IL, February 13, 2020 - The Rolling Meadows, IL Express Employment Professionals office announced today they have won the ClearlyRated Best of Staffing® Client and Talent Awards for providing superior service to their clients and employees.
ClearlyRated's Best of Staffing® Client and Talent winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and employees.
On average, clients of winning agencies are 3.3 times more likely to be completely satisfied and employees who have been placed by winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
"Providing a very high level of service to our clients and job seekers is a critical part of our business, and one of our core values. Finding a new job or hiring a new employee is stressful enough already, we strive to do all that we can to make it as painless as possible," said local Franchise Owner Anna Geissenberger.
Express received satisfaction scores of 9 or 10 out of 10 from 63.4% of their clients, significantly higher than the industry's average of 24%. Nearly 68% of employees also gave Express a satisfaction score of 9 or 10 out of 10 compared to the industry average of 45%.
"Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with," said ClearlyRated's CEO Eric Gregg. "This year's Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn't be more proud to showcase these industry leaders alongside feedback from their actual clients and employees on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!"
Express is committed to the vision of helping as many people as possible find good jobs by helping as many clients as possible find good people. With its international headquarters based in Oklahoma City, Express has more than 825 franchises in the U.S., Canada and South Africa.
The Rolling Meadows Express Employment Professionals franchise began operations in 2004 and serves the Northwest Suburbs with permanent hires and temporary help in a variety of fields, including administrative, industrial, skilled manufacturing, accounting, marketing and more.
For more information please call the Rolling Meadows office at 847-394-1142 or visit them online at www.expresspros.com
About Express Employment Professionals
At Express Employment Professionals, we're in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Headquartered in Oklahoma City, OK, our international network of franchises offer localized staffing solutions to the communities they serve, employing 552,000 people across North America in 2019. For more information, visit www.expresspros.com
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and employees. Award winners are showcased by city and area of expertise on ClearlyRated.com-an online business directory that helps buyers of professional services find service leaders and vet prospective firms-based exclusively on validated client and talent ratings and testimonials.
For information, contact Anna Geissenberger, Owner Express Employment Professionals, 3501 Algonquin Rd, Suite 170, Rolling Meadows, at (847) 394-1142 or Anna.Geissenberger@expresspros.com