Izzy Kharasch
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Kharasch: I spy with my little eye: What a restaurant secret shopper is looking forOct 04, 2023 1:00 am - Secret shoppers are everywhere - stores, hotels and, of course, restaurants. I do secret shopping for clients all over the country every week, and what I'm evaluating mo...
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Things I've learned that I love about restaurantsSep 06, 2023 1:00 am - Over the past few months, I have written about how much I hate social media, how hard it is to open a restaurant, using restaurant time to teach children manners, and ma...
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Fine-dining skills can make all the difference in a business settingJun 14, 2023 1:00 am - When I was growing up, going to a restaurant was a special occasion. We had to dress appropriately, be prepared to socialize with the family and know the basics of etiqu...
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Tipping points for diners, servers and restaurantsApr 12, 2023 1:00 am - How you feel about tipping has a lot to do with who you are. If you're the one paying the bill, you think about tips differently than the person who is bringing you you...
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Taking the hostility out of hospitality; Patience is a must in today's dining sceneMar 22, 2023 1:00 am - We've all seen the rage videos on TikTok and YouTube - some aggrieved customer screaming at a restaurant worker, and the restaurant worker giving it right back. There's...
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So you want to open a restaurant. Here's what you should know firstFeb 22, 2023 12:00 am - From the outside, owning a restaurant looks like fun. We see the owner greeting guests, hugging their best customers as they come in the door, walking around the dining...
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