Izzy Kharasch
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Restaurants are a business, just not YOUR businessMay 07, 2025 8:34 am - As long as I have been in the hospitality industry, I have never understood the guest who comes to a restaurant and then insists on ordering an item that’s not on the menu.
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Local independent restaurants tell a storyApr 23, 2025 9:11 am - In the first four months this year, I have been to 11 states, 20 cities and three countries, and wherever travel I ask the same question: “Can you recommend your favorite local restaurant?”
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How tariffs will impact your dining experienceApr 09, 2025 8:51 am - Just when the restaurant industry thought it had finally recovered from the repercussions of the COVID-19 pandemic, it is facing new headwinds in the form of the tariffs the Trump administration imposed on imports from other countries.
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5 years since COVID: Here’s how the restaurant industry has changed for businesses, consumersMar 05, 2025 9:41 am - Consumers have seen a lot of changes in the restaurant industry since COVID hit five years ago.
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Think before you leave that one-star restaurant reviewFeb 12, 2025 9:09 am - Your one-star reviews may make you feel better, but they have a real effect on these businesses and their staffs.
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2025 promises to be better year for restaurants and dinersFeb 05, 2025 9:36 am - The restaurant world was thrown into turmoil during COVID and then things got worse! Rapidly rising prices, food shortages, supply chain issues, severe lack of staff, lower sales, increased payroll — and all of that is just the tip of the COVID iceberg. However, after all this time the sun is beginning to shine.
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The psychology of restaurant menus and what influences our food choicesJan 08, 2025 9:29 am - How much impact does menu design have on what we order at a restaurant? A lot.
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How does saying ‘no’ to customers help business?Dec 12, 2024 2:17 pm - Whether it comes from a restaurant, hotel or retail store, telling customers “no” is bad for business. As consumers, when we’re on the receiving end of a “no,” it makes us not want to return.
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A memorable experience is not about moneyDec 04, 2024 10:26 am - A quality experience has nothing to do with dollars spent. I was inspired to write this article because of this roll of toilet paper. Ask yourself, before reading the re...
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Even more changes coming our way in hospitalityNov 13, 2024 10:47 am - Since COVID, technology in the restaurant industry has moved at lighting speed. I believe the changes we have seen would have been years in the making if we did not experience COVID.
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