Christopher Elliott
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Tips for avoiding travel road bumps, costly mistakesMay 25, 2014 6:12 am - The secrets to a hassle-free summer vacation seem simple enough: Keep a checklist. Read the rules, especially if you're flying. Take photos of your rental car. Don't mak...
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Vacation rental looks luxe? Be sure to look deeperAug 05, 2012 7:24 am - Frank Leibsly says that his recent apartment rental in London was a disaster of Olympic proportions, and he has the pictures to prove it. His story — which involves a su...
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Airlines not responsible for security delays, missed flightsJun 28, 2012 5:43 pm - Jeff Emerson missed his flight from Minneapolis to Washington last month. He didn’t make his connection to Addis Ababa, Ethiopia, and didn’t arrive as scheduled in Kilim...
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Two bills, one room and zero optionsSep 06, 2008 11:00 pm - Rick Petersen prepays for his hotel room in Duluth, Minn., through Hotwire.com. But a few months later, he's charged for it - again. Now, neither the hotel nor Hotwire s...
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Lawsuit threat may be best recourseJul 26, 2008 11:00 pm - Q. We've had a problem with a missing flight segment that I've tried to resolve for the last six months. We were hoping you could help. Here's what happened: We had ...
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Lawsuit threat may be best recourseJul 19, 2008 11:00 pm - Q. We've had a problem with a missing flight segment that I've tried to resolve for the last six months. We were hoping you could help. Here's what happened: We had ...
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Hotel has no record of Hotwire reservationJul 12, 2008 11:00 pm - Q. We recently booked a hotel room in Las Vegas through Hotwire.com. We prepaid $952 for it. Hotwire took our money but never gave us the room it promised. We travel...
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Help, my leg is missing!Jul 05, 2008 11:00 pm - Q: We've had a problem with a missing flight segment that I've tried to resolve for the last six months. We were hoping you could help. Here's what happened: We had...
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Four Disney parks in one day? Here's how one family did itJul 05, 2008 11:00 pm - ORLANDO - Four theme parks. Three kids. Two adults. And one seemingly impossible assignment: Visit every Disney World resort on the same day. I'm not talking about an am...
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Las Vegas hotel has no record of Hotwire reservationJun 28, 2008 11:00 pm - Q: We recently booked a hotel room in Las Vegas through Hotwire.com. We prepaid $952 for it. Hotwire took our money but never gave us the room it promised. We travel...