Business Columns
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Taking the hostility out of hospitality; Patience is a must in today's dining sceneMar 22, 2023 1:00 am - We've all seen the rage videos on TikTok and YouTube - some aggrieved customer screaming at a restaurant worker, and the restaurant worker giving it right back. There's...
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Humility and conviction: The benefits of managing your business with 'servant leadership'Mar 15, 2023 1:00 am - During COVID, I failed at integrating new hires into our agency. It was hard on the new hires and hard on the agency. In an industry notorious for high turnover, our mar...
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Transparency will empower the small business communityMar 05, 2023 12:00 am - Spring is on the horizon, and along with the weather, the action in Springfield will be heating up. Policymakers will be wading through thousands of bills, holding hear...
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A boss move: A support group of women doctors is growing throughout the Northwest, West suburbsMar 05, 2023 12:00 am - Lauren Matteini is the original “Boss Lady Doc.” She's learned she has many kindred spirits. Matteini, an orthopedic surgeon specializing in the spine at Fox Valley Orth...
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Aligning the value of gig work with the value of job qualityFeb 26, 2023 12:00 am - During a historically tight labor market with more job openings than available people to fill them, businesses must prioritize job quality in order to compete for worker...
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So you want to open a restaurant. Here's what you should know firstFeb 22, 2023 12:00 am - From the outside, owning a restaurant looks like fun. We see the owner greeting guests, hugging their best customers as they come in the door, walking around the dining...
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Will lawmakers be able to stall vote on rail merger?Feb 20, 2023 4:30 am - Can federal lawmakers put the brakes on a controversial merger between Canadian Pacific and Kansas City Southern railroads? The U.S. Surface Transportation Board is exp...
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The road to entrepreneurship is seldom straight, but it can be very rewardingFeb 15, 2023 12:00 am - My grandmother owned and operated a neighborhood grocery store, Ruby's, on the west side of Chicago for decades. At 85 years young, she opened her second business - a co...
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Suburbanite Charles Evans helped guide the U.S. economy through turbulent times the last 15 yearsFeb 05, 2023 12:00 am - Charles Evans became president and CEO of the Chicago branch of the Federal Reserve Bank in September 2007, just in time to help the Fed fight through the Great Recessio...
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Making economic incentives available to small businessesFeb 05, 2023 12:00 am - Small business owners work tirelessly to sustain and grow their businesses. They often must engage in all aspects of the business, serving in numerous roles and juggling...