Retail and Shopping
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After spending 50 years in the bike business, store owner retiringAug 20, 2018 1:00 am - Bill Schmoldt was 15 when he started working at Prospect Bikes and was tasked with changing flat tires and learning other parts of the business. Now 50 years later, he i...
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Move over millennials - it's Gen Z's turn to move markets, shape industries
Aug 19, 2018 1:11 am - Millennials have been accused of killing so many products and industries - taxis, landlines, snail mail - that it's become a media trope. But millennials are old news. T...
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How Walmart has built a ragtag alliance to battle Amazon
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How you can get a free happy hour Starbucks drink todayAug 16, 2018 1:00 am - As summer winds down, Starbucks is offering a happy hour special Thursday that includes a buy-one-get-one-free deal. The Starbucks Happy Hour promotion is good for all o...
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5 tips for better customer service
Aug 15, 2018 11:00 pm - We asked industry insiders what they do to get better service. Here are their suggestions. • Before you dial, see if there are better options, including chat, messaging,...
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Long Grove Vintage Days is a shopper's delightAug 13, 2018 11:00 pm - What began three years ago as a quaint event for vintage lovers has grown into one of Chicagoland's biggest summer tributes to not only historic riches, but historic fun...
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Online shopping is on the rise among kids. Here's how brands are courting them.
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Want better customer service? Don't call. Text.
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Crocs closing foreign plants, but not going out of businessAug 10, 2018 1:00 am - Don't worry, Crocs are not going away, despite a social media clamor that took place when the company announced Thursday that it is closing its last manufacturing facili...
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Aldi going upscale with more fresh, organic, vegetarian productsAug 09, 2018 1:00 am - Aldi, the no-frills grocery chain, is expanding again, this time adding products that may seem more in place at its sister store, Trader Joe's. The grocery chain said Th...