ComEd expands assistance program for area families

CHICAGO - ComEd is increasing financial assistance funding by $9 million to help customers regain their financial footing during the COVID-19 pandemic, the utility company said.

ComEd worked with the Illinois Commerce Commission staff, the Office of the Illinois Attorney General, other large Illinois gas and electric utilities and a broad group of consumer advocates to develop a comprehensive support package to help residential customers through the continued challenges of the pandemic.

The package, which the Illinois Commerce Commission unanimously approved Thursday, also includes enhanced payment arrangement options, and special reconnection programs for eligible customers. Each of these programs will be offered for a limited time.

"Even before the pandemic hit, ComEd provided customers with the support they needed and worked with community organizations to generate awareness among customers who need help the most," said ComEd CEO Joe Dominguez. "In 2020, we connected customers to a record more than $75 million in financial assistance and supported more than a quarter million customers with stabilizing grants."

Information on payment programs, along with eligibility requirements, can be found at ComEd.com/PaymentAssistance.