ProFlowers.com receives top J.D. Power ranking
DOWNERS GROVE - ProFlowers, one of the nation's largest online fresh flower retailers, has achieved the highest ranking for customer satisfaction in the J.D. Power 2020 Online Flower Retailer Satisfaction Report.
The J.D. Power report measured overall customer satisfaction with online flower retailers using seven main factors: competitiveness of pricing; online store services and delivery; in-stock availability of merchandise; usefulness of information; variety of merchandise offered; website/online store; and contact with customer service.
ProFlowers partners with local florists to hand craft floral arrangements for same-day delivery. ProFlowers' bouquets and plants are backed by a seven-day freshness guarantee.
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