Modern email etiquette

Follow these simple tips on practicing good email etiquette in a business setting that will save you time and make you more effective in your email communication.

1) Use a meaningful subject line.

2) Proofread and spell check your emails before sending.

3) Don't use ALL CAPS.

4) Are your files attached? Attach your files to the email first, and then write the email.

5) Introduce yourself when emailing people who don't know you.

6) Don't email angry! Take a walk around the office before replying back to someone who upset you with their email, or better yet, pick up the phone and talk it out.

7) Don't reply to an email with a topic unrelated to the subject line. Start a new email with an appropriate subject line.

8) Just Reply All. There are certainly conflicting views of this, but in most situations, the original sender had a reason to put others on the email string, so keep them in the loop, unless you have a compelling reason not to.

9) Always include your signature with a phone number.

10) Include a call to action. If you need someone to do something or reply back, be clear about it.

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