Credit BG for the effort, at least

I have read a few letters criticizing the actions of Buffalo Grove on the recent water scare. Rather than constructive criticism, all I read is complaining. If you are so interested, why not think of ways to make the communication better rather than just complain all the time?

In preparation to any problem such as this, there are emergency drills held regularly by most communities, of which I am sure Buffalo Grove does also. I know many of the individuals in the village and found them to be very conscientious. But, no matter how much you simulate a problem, there are always areas you miss when the real event happens.

In this recent situation, I did receive e-mail from the village in their e-mail newsletter. Is everyone signed up for that? But even that requires that I'm always monitoring my e-mail. Calls work if you are at home, which doesn't always help in a reverse 911 scheme.

We can find flaws in every area of notification. While they should all be looked at, I found that the news on TV carried it, the village newsletter carried it and I also got about four calls from neighbors who also asked that I call several of my neighbors, which I did. In any event, I was seeing the community jumping in, as it should, in passing the word along to augment the village's actions.

I was finding the notification, while not perfect, very honorable by the village staff, especially since this was the first time this has happened. The other positive thing out of this was that areas needing improvement were identified, something you don't always see in simulated situations.

For everyone that is complaining, consider the positives and also come up with suggestions rather than just complain. My thanks to the village for what they did do, and my neighbors for passing the word around.

Kathy Hedlund

Buffalo Grove