BBB warns scammers ‘spring’ into action this time of year
As spring arrives, so does a seasonal surge in scams targeting homeowners and consumers.
The Better Business Bureau (BBB) warns recent snowstorms and warmer weather will increase the number of fraudulent schemes tied to home repairs, storm damage, and door-to-door sales.
“Spring is prime time for scammers,” says Steve J. Bernas, BBB president and CEO. “Con artists know homeowners are thinking about repairs, landscaping, and home improvements after winter. They take advantage of that urgency to get inside your home — and your wallet.”
Scammers frequently pose as contractors, utility representatives, or security system installers. They may contact homeowners through text messages, phone calls, social media ads, email or door-to-door solicitations.
Recent storms across northern Illinois have already produced strong winds and property damage in some areas, creating opportunities for fraudulent contractors who promise quick repairs.
“Storm-chasing contractors often appear immediately after severe weather,” Bernas says. “While many legitimate companies provide valuable services, scammers move quickly into damaged neighborhoods hoping homeowners will make rushed decisions.”
Damage from winter’s freeze-thaw cycle can also reveal roofing, siding, foundation, or plumbing problems that require repairs — another opportunity scammers exploit.
According to BBB Scam Tracker, consumers in Chicago and Northern Illinois reported more than 1,600 home improvement scams in 2025, with reported losses exceeding $6 million. Early reports submitted in 2026 already show hundreds of scam attempts targeting local residents, many involving home repair offers, impersonation scams, and online purchase fraud. Reports to BBB Scam Tracker help identify trends and warn other consumers about emerging schemes.
“Projects like roofing, drywall, painting, plumbing, electrical work, and HVAC services all carry scam potential if consumers don’t verify who they’re hiring,” Bernas says.
Before hiring a contractor or agreeing to home repairs, consumers should research businesses at BBB.org, a free resource that allows consumers to check a company’s BBB rating, reviews, complaint history, and accreditation status.
Look for red flags
• High-pressure sales tactics. Be cautious if someone insists you must act immediately or demands upfront payment before work begins.
• Unsolicited contact. Be especially wary of contractors who knock on your door claiming they “noticed damage” to your roof or siding.
• Requests for large upfront payments. Reputable contractors rarely require full payment before work starts.
• No written estimate or contract. Always get multiple written estimates before agreeing to work.
• Incomplete contracts. Ensure the contract clearly outlines the total price, materials, project timeline, and warranty details. Illinois law requires a written contract for projects costing $1,000 or more.
• Letting unknown individuals inside your home. Never allow strangers into your home without verifying their identity and company credentials.
For added safety, BBB recommends informing neighbors, family members, or friends when you have scheduled work to be performed inside your home.
Consumers who encounter suspicious activity or believe they have been targeted by a scam can report it at BBB ScamTracker to help warn others in the community.