Kane County Health Department launches comprehensive case management services
The Kane County Health Department has launched a new case management service, designed to support the health and well-being of community members.
This program connects individuals with local organizations that provide a wide range of essential resources, including mental health support, substance use services, housing assistance, food security, financial aid, and more — all at no charge.
The case management services offer a compassionate approach to health and wellness, ensuring that community members receive personalized support tailored to their unique needs.
The health department’s dedicated team is committed to providing comprehensive care through the following key components:
• Comprehensive needs screening
• Service and support planning
• Coordination between service providers
• Follow-up to ensure successful connection to services
When a community member contacts the health department, either by phone or by submitting a request through the website, they will be connected with case manager Toni Garcia.
Garica will help callers identify their needs and areas of concern. She will then create an individualized plan to address specific goals, provide access to necessary services, and offer ongoing support. She will continue to follow up to ensure the right connections are made and that each individual’s journey toward better health remains on track.
“The Kane County Health Department is dedicated to enhancing the quality of life for our residents,” said Michael Isaacson, executive director. “Our new case management services will bridge gaps in care and provide comprehensive support to those in our community who need help connecting with the incredible social service organizations in Kane County.”
Community members interested in learning more about case management or seeking assistance can contact Toni Garcia by email at garciatoni@kanecountyil.gov, by phone or text at (331) 312-0060, or by visiting our website at kanehealth.com/Pages/Case-Management.aspx. Calls received after regular business hours (8:30 a.m. to 4:30 p.m. Monday to Friday) will be returned the next business day.