Davisware expands partnership with Middleby Corp.

WEST DUNDEE - Davisware, a leading provider of cloud-based software built for manufacturers, said it will expand its partnership with Elgin-based food service equipment maker Middleby Corp.

Having been a Global Warranty customer of Davisware for more than two decades, this collaborative relationship now offers the opportunity to extend the benefits of Davisware's Global Warranty to other Middleby brands, both in its commercial and residential divisions, Davisware said.

Global Warranty is a warranty management and claims processing software for commercial and residential equipment manufacturers. Claims management, warranty service orders and incident tracking are simplified, thus reducing costs, and improving a company's efficiency.

Middleby is a worldwide manufacturer of commercial kitchen equipment, residential appliances and systems for industrial processing, packaging and baking.

"Given the size and complexity of Middleby, Davisware has worked with many of our brands to tailor solutions that specifically meet their needs," said Adam McCollough, vice president of Middleby Service Development and Middleby Advantage general manager. "From a cost savings standpoint, the continuous improvements being made helps us better analyze the data collected to identify problems, spot trends and correct course."