Amid postal problems, there are alternatives

I am aware of the many issues some residents have with mail delivery in Arlington Heights. There have been many comments on various websites and now the news media has had its segments.

I am blessed with a very conscientious carrier and even the occasional substitutes have been efficient. I may get a neighbors item every now and then but that's an easy walk over. No big deal.

I can understand the concerns of not receiving important items such as checks and billing statements. However, hasn't the public been hammered for, oh, say, the last 20 years, to do everything we can to protect our identities? If receiving checks is a concern, perhaps looking into direct deposit would be the way to go.

In fact, entities like the Social Security Administration recommend it and most employers encourage it. Almost everything can be done on the internet with minimal self-protection. If this mail issue affects a non-tech savvy senior, a family member should assist them. I don't mean this to be glib or snarky, but there is always a solution.

My concern is the lack of response from the local office manager. We're not even getting the milquetoast "It's being looked into" or "We are aware".....only the sound of crickets. I hope whatever the problem is, it will be addressed (no pun intended) and resolved to everyone's satisfaction.

DeLynn Winkelman

Arlington Heights