Transitional Care earns Pinnacle award

ARLINGTON HEIGHTS - Transitional Care of Arlington Heights is a recipient of Pinnacle Quality Insight's 2019 Customer Experience Award.

The award recognizes facilities for providing best-in-class, short-term rehabilitative service and care to patients who are recovering from acute and chronic conditions and bridging the distance between hospital and home. Transitional Care scored in the top 15 percent in the nation, based on a sampling of patient and family written surveys and telephone interviews with regard to their experiences at the recovery center over a 12-month average.

Managed by the Illinois-based Transitional Care Management, the 120-bed center is the first standalone, post-acute care center in the Northwest suburbs. It offers an alternative to a nursing home-based rehabilitation services and provides short-term skilled nursing and physical, occupational and speech rehabilitation for patients who are transitioning out of the hospital or other acute care settings.

Earlier this year, Great Place to Work Institute, an independent research and consulting firm, also honored Transitional Care of Arlington Heights with certification as a "Great Place to Work" following the evaluation of more than 60 elements of team members' experiences on the job.