Sears debuts repair site

Hoffman Estates-based Sears announced Monday its new SearsHomeServices.com site with information on how to improve your home, do-it-yourself quick fixes, common appliance issues and more. The new site automatically formats to fit any device, from laptop to smartphone, so customers can troubleshoot and schedule services from virtually anywhere - even while standing in front of their ailing appliance.

Members can learn DIY solutions to common appliance issues and schedule an appointment for more complex problems, such as when your refrigerator is no longer running or your washing machine is making funny noises.

Visitors to the site can view information such as the number of repairs completed, average cost, and length of repair time in their area so they can make informed decisions when scheduling services. Homeowners can schedule an appointment online, add appointment details to their calendars, and receive text message confirmations.

They'll also receive updates prior to and on the day of their service appointment. When smaller appliances need repair, such as countertop microwaves, customers can conveniently locate Sears repair centers, and check their hours and location just by entering their ZIP code. Before booking appointments, customers can read thousands of reviews from other customers about their experiences with Sears Home Services.