APAC Customer Services expanding in Phoenix

Bannockburn-based APAC Customer Services said it will be adding approximately 300 jobs in its Phoenix, Airz., location effective immediately. The expansion is for support of a key business segment for a leading technology client. These positions are primarily for customer service specialists and technical support advisers.

The openings are for all facets of inbound service and technical support roles related to supporting a wide range of products, including mobile devices, downloadable applications, and ancillary products. Representatives will work in a PC environment and support customers through multiple communication channels. T

The open positions include entry-level customer service representatives, technical support specialists, and senior-level positions (including: operation managers, supervisors, team leaders, and quality managers). All of the positions are full time with multiple shifts available during the hours of 4 a.m. to 9 p.m., Monday-Friday and weekends 5 a.m. to 8 p.m. Comprehensive health (including dental and vision), a 401K program, and other benefits are offered. In addition to a competitive salary, individuals in these positions may also earn incentive pay and products based on individual and team goals.

“This is an excellent opportunity to expand our services for one of our premier clients,” said Kandie Ogle, general manager of APAC Customer Services’ Phoenix location. “This expansion also offers employees a great opportunity to work with a range of innovative products and services while growing technical skills and competencies. We are pleased to offer current and new employees great opportunities today and potential growth in the future.”

Those interest in the positions can apply through the Careers section of www.apaccustomerservices.com/apac—careers or www.ncogroup.com/careers reference job number 120002501. The center is located at 20401 N 29th Avenue, Suite 110, Phoenix, Arizona 85029.