Lombard reduces renewal period for vehicle stickers
The Village of Lombard Finance Department is shortening the renewal period for Village vehicle stickers from 60 to 45 days.The renewal process for 2011-2012 vehicle stickers will begin March 15, 2011.
The reason for the reduced period is to encourage residents to renew by mail or any of the various options that are now, but weren't always, available.
“In the past, citizens had to purchase a sticker at the customer service counter or one of the local banks,” said Sharon Myers, Customer Service Supervisor. “The only way for us to manage the volume was to sell stickers during a two month period. During the past several years, the Village has implemented several ways to better serve our customers, allowing us to shorten the renewal period,” Myers added.
The bar coding of vehicle sticker application forms has drastically reduced the renewal process and with the addition of online renewals, residents have options when it comes to the renewal process.
“We process more than 25,000 vehicle sticker renewals,” said Myers, “and we are trying to do it as efficiently as possible for everyone involved.”