Breaking News Bar
updated: 11/15/2013 7:48 AM

McDonald's adding window to speed up drive-thru

hello
Success - Article sent! close
  • McDonald's says it's testing a "Fast Forward Drive-Thru" that lets customers drive to a third stop if their orders aren't ready.

      McDonald's says it's testing a "Fast Forward Drive-Thru" that lets customers drive to a third stop if their orders aren't ready.
    Associated Press

 
Associated Press

Oak Brook-based McDonald's has an idea for speeding up service at the drive-thru: add another window.

Under the current set up, customers place their orders, then drive up to a window where they pick up their food. The fast-food chain says it's testing a "Fast Forward Drive-Thru" that lets customers drive to a third stop if their orders aren't ready.

McDonald's spokeswoman Lisa McComb says the Fast Forward Drive-Thru will be featured in new and renovated restaurants starting next year.

The drive-thru is an important revenue generator for fast-food chains. McDonald's gets about 70 percent of its sales from the drive-thru, according Richard Adams, who now runs a consulting firm for franchisees.

McDonald's Corp., based in Oak Brook, Ill, has more than 14,000 locations in the U.S.

Share this page
Comments ()
Guidelines: Keep it civil and on topic; no profanity, vulgarity, slurs or personal attacks. People who harass others or joke about tragedies will be blocked. If a comment violates these standards or our terms of service, click the X in the upper right corner of the comment box. To find our more, read our FAQ.