Breaking News Bar
posted: 10/12/2013 5:00 AM

Accents on phone tough to understand

Success - Article sent! close

I have come to the conclusion that we the American public need to boycott any and all service providers whose customer service computer takes 10 minutes to speak to a human. Then when we get connected it's someone with a foreign name and accent. After not being able to understand them you ask to speak to someone who speaks American English, they argue they do. I recently encountered this with Comcast and to my dismay the U.S. government. What's wrong with this picture? People in customer service should and must be literate and understandable. As citizens we need to complain to the corporation and government.

Ronald B. Maciaszek

Des Plaines

Share this page
Comments ()
Guidelines: Keep it civil and on topic; no profanity, vulgarity, slurs or personal attacks. People who harass others or joke about tragedies will be blocked. If a comment violates these standards or our terms of service, click the X in the upper right corner of the comment box. To find our more, read our FAQ.