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posted: 2/28/2013 5:00 AM

Trash haulers should close the lids

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I have experienced this myself, and in my driving around have noticed that wherever Waste Management is the garbage pickup provider, that their drivers never close the lids on the receptacles after they are dumped. Is it too difficult for them? What, Waste Management, is the meaning of customer service?

When we are at work all day and it is raining or snowing those receptacles are full by the time we get home. Many people like me keep them in our garages, so they have to be dumped out in the street before we can take them inside. Does this not make more work for city/town employee's by increasing the amount of times they have to vacuum out street drains?

Maybe like the Waste Management employees we should not close the lids when we put them out even if it is raining or snowing, then they could have a wet load to dump at their landfill!

I think all of our municipalities should put a clause in their new contracts that the lids must be closed after dumping, or else get a new refuse pickup provider who believes in customer service and doing the job they are paid to do by our tax dollars.

Kenneth Hellstern

Fox Lake

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