Christopher Elliott
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After more than two years, canceled flight not refundedNov 04, 2021 12:15 pm - Q. I don't know if this is a lost cause because it happened more than two years ago, but I thought I'd ask. We booked a round-trip ticket for our son to fly from Dal...
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Flier had no place to park -- or sleepNov 04, 2021 11:20 am - Q. I recently reserved a hotel room through ParkSleepFly.com, which offers hotel and parking packages near airports. Or so I thought. When I tried to check in at the Ram...
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Five tips for getting on the plane prontoNov 04, 2021 11:23 am - What's the fastest way to board a plane? A free-for-all, like Southwest Airlines? Boarding by window, middle seat or aisle, like United Airlines? Or by zone, like AirTr...
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Cheaptickets hotel booking turns out to be costly for consumerNov 04, 2021 10:32 am - Q. I have a problem with a missing hotel reservation that I need your help with. I recently booked a room through Cheaptickets.com at the Executive Inn Airport in Fo...
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Avoiding the five most common airline ticketing errorsNov 04, 2021 9:31 am - As far as mistakes go, the one Janet Gordon recently made didn't seem like a big deal. She booked an airline ticket from Toronto to London under the name "Jan." But what...
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Lost luggage claim doesn't move SpiritNov 04, 2021 12:44 am - Q. I need your help. Spirit Airlines lost my luggage and won't replace it. I flew from Fort Lauderdale, Fla., to Las Vegas, Nev., almost six months ago, and my check...
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Princess confiscated passenger's CognacNov 03, 2021 11:47 pm - Q. We have a somewhat unusual case we need help with. My wife and I went on a Princess Cruises cruise/train tour of Alaska last fall. The night before we disembarked...
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Problems with Expedia not living up to promiseNov 03, 2021 10:36 pm - Q. I have two problems with Expedia that I was hoping you could help me sort out. I booked a stay at an all-inclusive hotel in Cancun called The Royal. We paid extra...
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That's some cleaning billNov 03, 2021 9:36 pm - Q. I've been charged a cleaning fee for a recent hotel visit and something doesn't seem right. I'm hoping you can help. I recently booked a few nights at the Grand C...
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Airline's promised vouchers a long time comingNov 03, 2021 8:23 pm - Q. I need your help getting a voucher that US Airways promised us, but hasn't sent. While we were on a Mediterranean cruise last year, my wife fell and was severely ...