An interview with Steven Ellingsen, general manager at Hilton Oak Brook Hills Resort.
Q: What is the arrival experience like?
Hilton Chicago/Oak Brook Hills Resort & Conference CenterAddress: 3500 Midwest Road, Oak Brook, Illinois 60523
Owner: Portfolio Hotels & Resorts
Number of employees: 335
When business opened: Portfolio Hotels & Resorts (owners) took over on April 11, 2014
Web address: Oakbrookhillsresort.com
Twitter: HiltonOakBrookHills @OakBrookHills
A: When guests arrive at the resort, our welcoming team is the arrival experience. You immediately experience the positive energy of the resort. Our expansive open space and modern lobby are designed to allow guests to connect and roam and easily transition from business to leisure.
Q: Paint a picture of your backyard.
A: Our 18-hole, challenging golf course is a certified Audubon Cooperative Sanctuary and dedicated to protecting the environment and creating a natural habitat for wildlife. With 150 acres, maintained by our world-class grounds team and horticulturist, be sure to keep your eyes open because we have more than 50 breeds of birds, a Monarch Butterfly landing station, active beehives, and many different types of flowers. Enjoy the beauty from the chaise lounge chairs from the pool or on the bridge overlooking the fountain in the pond.
Q: How is your event space unique?
A: With 42,000 square feet of recently renovated IACC certified meeting space, 36 meeting rooms and outdoor patios and tents, our experienced service team can create impactful events your guests will remember for a lifetime. Host an event in our 13,432-square-foot grand ballroom for up to 1,500 guests, or our 4-season Marquis Tent with private patio for 250 guests. Our DuPage Amphitheater is uniquely designed with tiered seating for 146 guests in upscale conference chairs. And our on-site audiovisual team, PSAV, can help rock out any event.
Q: Do you offer team-building activities for groups?
A: Yes. Imagine your team completely immersed in a series of fast-paced team-building activities or cooking classes, either indoors or outdoors. Our team can develop your "Adventure Challenge" event based on your needs and include "I Survived" team T-shirts and videos to commemorate the day.
Q: Are your guest rooms updated?
A: We are undergoing a multimillion dollar guest room renovation to our 386 guest rooms and suites that will be complete in Spring 2018. When you escape to rest, our guest rooms offer the cozy comforts of home with simple touches of luxury. Choose between an expansive golf view or Oak Brook city view.
Q: What are your Resort amenities?
A: Schedule some down time at Monarch Spa and unwind with a custom or couples massage, facial, body treatment, or pedicure -- without ever leaving the property. Tee off at Willow Crest, our 18-hole, challenging golf course designed by the famed architect Dick Nugent, or try our full swing golf simulators with real-time ball flight. Swim laps at our indoor pool, or relax in the sun on a chaise lounge at our outdoor pool.
Our outdoor pool features food and beverage poolside service, towel service, and -- new this season -- private cabanas. Transform your mind and body on our outdoor patio with a yoga class, or improve your strength with interval training in a Bootcamp class. Our certified instructors are also available for private and group classes.
Our modern 2,000-square-foot fitness center features world-class resistance, free weights, and cardio equipment from Free Motion, Precor, and Life Fitness. Outdoor sport courts include: tennis courts, basketball courts, and volleyball court. Complimentary bike rentals are available, or take a jog on our local route through beautiful Oak Brook parks. We have live music at our restaurants, so check out the events page on our website to learn about the upcoming events at our resort. Also, we are the only Hilton in the market with an Executive Lounge.
Q: What are your on-site dining options?
• At B. Restaurant, we are committed to offering the freshest local and seasonal ingredients in a casually dramatic setting. Our menu selection is curated in alignment with the farm-to-table movement. Our menu is naturally and regionally sourced, celebrating our community. We are committed to sourcing local and sustainable products such as our Chef's garden, which is integrated daily into our food preparation and mixology programs.
• Tin Cup is a bustling and social gathering place within the resort for sports viewing and activities, craft beers, world pub food, and the best outdoor seating in the suburbs. Our theme and identity are based on the golf movie "Tin Cup." We invite you to grab a spot at the bar and try our local brew from Alter Brewing or take in live music on our garden patio.
Q: Why Hilton Oak Brook Hills Resort?
A: You can create unforgettable travel memories at Hilton Oak Brook Hills Resort. Whether you are checking in or teeing off, our resort invites you to escape from the city, experience the beauty of our rolling green backyard and soak up all the resort has to offer.