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Xfinity store set for Arlington Heights

ARLINGTON HEIGHTS - Comcast announced plans to open an Xfinity Store at 324 E. Rand Road in Arlington Heights.

The store, located in the Northpoint Center at Palatine and East Rand roads, is scheduled to open toward the end of 2017.

The nearly 4,500-square-foot store will give visitors hands-on experience with Xfinity's range of products and services, from cable TV, high-speed internet and the company's new mobile phone service, Xfinity Mobile, to its home security and home automation platform, Xfinity Home.

The store also will feature iPads and other mobile devices visitors can use to explore Xfinity's Android and iOS apps. Apps range from: Xfinity Stream, which allows customers to watch live TV anywhere at home over Wi-Fi, watch up to 200 live channels outside their homes, stream up to 40,000 On Demand choices on-the-go, and download movies and TV shows; and Xfinity Wi-Fi, which allows customers to search for locations of the network's 17 million hot spots across the country and more than 1.6 million in the region; to xFi, which allows high-speed internet customers to personalize and control their home networks.

Along with product and service demos, customers will be able to pay bills, pick up and return equipment and get assistance from trained, knowledgeable sales and service consultants.

"The store will enhance the customer experience by giving our employees the ability to demonstrate the latest Xfinity products and services and educate visitors about all of their features," said John Crowley, Comcast's Greater Chicago Region senior vice president. "In addition, the store has comfortable seating areas that allow visitors to settle in and experience our products and services as though they're in their own homes."

The Xfinity Store will have around 15 full- and part-time employees. Store hours will be Mondays through Saturdays from 9 a.m. to 7 p.m. and Sundays from 12 to 5 p.m.

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