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Lawmakers look at warning failures in California wildfires

SACRAMENTO, Calif. (AP) - The failure of cellphone and other privately owned systems crippled emergency-warning efforts during California's deadly October wildfires, and the state lacks authority to order those companies to strengthen their systems against disasters, the state's top emergency manager said Monday.

Mark Ghilarducci, director of the state Office of Emergency Services, was among several who testified at a legislative hearing investigating the failures of emergency-warning systems during the recent Northern California fires.

The fires killed 44 people and destroyed nearly 9,000 homes and other structures. Ghilarducci called it the largest loss of homes in any California disaster since the 1906 quake in San Francisco.

The fires spread at night as many victims slept, knocking out cellphones, land lines, internet and cable television in some areas as cell towers and other equipment burned, hampering alert services that relied on texts, social media and broadcast.

Lawmakers described neighbors, police and firefighters knocking on doors and honking car horns to waken and warn residents.

"We know that particularly the elderly and the vulnerable lacked those important minutes to evacuate," said Sen. Hannah-Beth Jackson, a Democrat from Santa Barbara.

One problem is that most emergency alert systems operate on privately owned phone and other communications systems, Ghilarducci said. Financial concerns may keep those companies from expanding and strengthening their networks to withstand disasters, he and lawmakers said.

"The government does not really have authority over that to ensure that that redundancy and resiliency is put in place," Ghilarducci said.

Burned cellphone towers crippled one system increasingly used by public-safety agencies: Nixle, which requires users to sign up to get text alerts, said Sen. Mike McGuire, a Healdsburg Democrat.

McGuire said two things would have made a big difference in Napa County, which was among those hit hardest by the fires.

"A siren on a stick, and the broadcast system," he said.

McGuire and some other lawmakers called for warnings that activated a range of systems, including civil-defense sirens, cell alerts, TV and radio and social media.

Mark Ghilarducci, director of the California Office of Emergency Services, tells lawmakers that public safety warnings are being hurt by the vulnerability of cellphone service and other privately run communications., Monday, Dec. 4, 2017, in Sacramento, Calif. Ghilarducci, and Ken Pimlott, left, director of the California Department of Forestry and Fire Protection discussed the communications problems encountered while battling the recent wildfires that swept through several Northern California counties in October, while appearing before a joint legislative hearing. (AP Photo/Rich Pedroncelli) The Associated Press
State Sen. Mark McGuire, D-Healdsburg, questions Mark Ghilarducci, director of the California Office of Emergency Services, about the vulnerability of public safety warnings, Monday, Dec. 4, 2017, in Sacramento, Calif. Ghilarducci spoke at a legislative hearing Monday on the failures in emergency-warning systems in October's wildfires. (AP Photo/Rich Pedroncelli) The Associated Press
Mark Ghilarducci, director of the California Office of Emergency Services, is seen in a television monitor in the gallery of an Assembly committee room as he appears before joint legislative hearing Monday, Dec. 4, 2017 in Sacramento, Calif., looking into the communications problems encountered while battling the recent wildfires that swept through several Northern California counties in October. (AP Photo/Rich Pedroncelli) The Associated Press
State Sen. Mark McGuire, D-Healdsburg, center, huddles with Sen. Hannah-Beth Jackson, D-Santa Barbara and Assemblyman Miguel Santiago, D-Los Angles, during a hearing looking into the failures of emergency warning systems in October's wildfires, Monday, Dec. 4, 2017, in Sacramento, Calif. (AP Photo/Rich Pedroncelli) The Associated Press
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