'We are owned and operated by those we serve.'
An interview with Ronald Graham, executive vice president at Spectrum Business Resources-Business Lending Partner for NuMark Credit Union.
Q: Tell us about NuMark.
A: NuMark Credit Union has been serving communities in the area for over 60 years. NuMark's mission is to enrich the financial lives of our members. We offer a full menu of financial services from mortgage and auto loans to free checking accounts and business services. We are dedicated to treating members like family and helping them save money, so they can achieve their financial dreams. NuMark has locations in Joliet, Crest Hill, Tinley Park, Countryside and our newest location at New Lenox Branch 951 E. Lincoln Hwy.
Q: Tell us how you service small businesses.
A: NuMark values every business member relationship, and works closely with each business to understand the needs of the company, and make recommendations to best service those needs. Commercial and business credit needs are structured to each individual business. Our approach is to be a resource and advocate for sound business decisions.
Q: What other business services do you provide?
A: At NuMark you are not just an account - you're an owner. We'll partner with you to find innovative solutions that will help you grow your business. After all, no one knows your business better than you. We are owned and operated by those we serve. We reinvest in our members and our credit union. Business deposit services included business checking, business interest checking, share accounts and certificates of deposit.
All of our deposits are federally insured to at least $250,000 and backed by the full faith and credit of the U.S. government by the National Credit Union Share Insurance Fund, so your money is safe and sound.
Q: How do you help small businesses reach their financial goals?
A: NuMark works to tailor solutions to the needs of each business member. We take the time to get to know you and your business, and make recommendations to best meet the needs of the business at the lowest cost and greatest level of convenience.
As a member of the credit union, we provide the same level of personal attention and service to every business no matter how the size and relationship.
Q: What is one fact about NuMark that most would not know?
A: The primary credit union difference is that of ownership. As a member of Numark, you become an owner with all the privileges of ownership including a voice in the direction of the credit union and receipt of dividends in strong years. Numark is neither controlled nor managed to an elite group of shareholders, but is focused and dependent upon its member relationships.
Additionally, NuMark's shared branching services through the CO-OP Shared Branching network, provides access your account at any of 5,200 credit union branches nationwide. This vast network allows business owners to bank virtually anywhere in the continental U.S. Select shared branches also offer money order's, traveler's checks and notary services.
Q: What is one of the hottest trends in your industry?
A: The banking and financial services industry is moving rapidly toward mobile and Internet delivery of services at all levels. At NuMark, we have embraced the convenience of these technologies, but we also continue be dedicated to treating our members like family and helping them save money, so they can achieve their financial dreams.
- Kim Mikus