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posted: 8/4/2012 4:40 AM

Give us options for TV, Internet

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We seniors at Carroll Tower in St. Charles, along with other Kane County residents, are eagerly hoping that more than one company offers cable, Internet and phone services. And for those of us who live in apartment buildings, condos or townhouses, a "dish" for reception is either not possible and/or not desirable. And with that in mind, we are fully aware that Wide Open West and U-verse from AT&T deliver what is needed but with very reasonable prices along with efficient and professional customer service.

Competition is always beneficial to the consumer. It removes the pervasive, controlling factor of price gouging and other associated options that at present have produced a forced acceptance of what is available. Seventy-four of us at Carroll Tower signed a petition calling for the above mentioned companies to broaden their list of customers -- a call that will ultimately include the realization of what seniors and so many other can pay.

Packaged promotions are cleverly used to pull in customers, and when the introductory offer expires we bit the bullet to keep the technology that provides communication to and from the outside world that includes energy outlets, education and entertainment.

Seniors, especially the homebound, along with other segments of society who are already juggling everyday needs on a humble income, more than ever feel a consistent and escalating pinch on a regular basis. What is now taking place can be compared to being sitting ducks and then strapped over a barrel to pay up or go without, because there is no place else to turn.

Jerry Hanson

St. Charles

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