Articles filed under Elliott, Christopher

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Articles filed under Elliott, Christopher

Princess confiscated passenger's Cognac

By Christopher Elliott
Nov 3, 2021 11:47 PM - We have a somewhat unusual case we need help with. My wife and I went on a Princess Cruises cruise/train tour of Alaska last fall.
Problems with Expedia not living up to promise

By Christopher Elliott
Nov 3, 2021 10:36 PM - I have two problems with Expedia that I was hoping you could help me sort out. I booked a stay at an all-inclusive hotel in Cancun called The Royal.
That's some cleaning bill

By Christopher Elliott
Nov 3, 2021 9:36 PM - I've been charged a cleaning fee for a recent hotel visit and something doesn't seem right. I'm hoping you can help.
Airline's promised vouchers a long time coming

By Christopher Elliott
Nov 3, 2021 8:23 PM - I need your help getting a voucher that US Airways promised us, but hasn't sent. While we were on a Mediterranean cruise last year, my wife fell and was severely injured. As a result, we couldn't make our return flight from Venice to Philadelphia.
Alitalia responds to refund request with rudeness

By Christopher Elliott
Nov 3, 2021 7:20 PM - I'm trying to get a refund for a canceled flight on Alitalia, but no one seems to be able to help me. I recently booked a ticket from Minneapolis to Rome via New York on Expedia. My connecting flight was canceled because of weather conditions.
Italy traveler gets half the car for twice the price

By Christopher Elliott
Nov 3, 2021 6:12 PM - My wife and I were overcharged for our rental car when we vacationed in Italy last summer and we need your help getting a refund.
Travel agent fails to pass on refund;

By Christopher Elliott
Nov 3, 2021 4:16 PM - Q. We've been trying for almost a year to get a refund from British Airways, but we can't even get a human to talk to us, let alone get our money back.
Choice Hotels room falls well below prime

By Christopher Elliott
Nov 3, 2021 12:22 PM - I'm having some difficulty in getting Choice Hotels to honor its "100 percent Satisfaction Guarantee" and was hoping you could help.
Remember my Alamo car-rental rate

By Christopher Elliott
Nov 3, 2021 11:24 AM - I would like your help in resolving a problem with a car rental. My wife and I rented an Opel Astra from Alamo on a recent visit to Ireland. When we arrived at the car-rental counter, an agent told us the car we reserved was not available, but that she could get Budget to rent us a comparable car at the same rate.
AirTran holds up off-the-book refund

By Christopher Elliott
Nov 3, 2021 10:21 AM - I would like to request your help in resolving an issue with AirTran Airways. I flew from Atlanta to Savannah, Ga., recently, but my return flight to Atlanta was canceled for mechanical reasons

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