Business

Empire honored for customer experience

Posted June 25, 2020 1:00 am

NORTHLAKE - Empire Today has been awarded a 2020 Confirmit ACE (Achievement in Customer Excellence) Award in the Voice of the Customer category.

The honor recognizes Empire's commitment and impact in developing a strategic approach to listening to customers and using that voice to drive change. For the 15th year, Confirmit's ACE Awards program honors its clients' dedication and tangible business improvements. As a recipient of a Confirmit ACE Award, Empire has proved its commitment to customers by continually evolving its program to make smarter decisions and faster actions, leading to better business outcomes.

"One of our company values is to take care of our customers," said Empire's Chief Executive Officer, Keith Weinberger. "We continually work to strengthen the bond of trust and that's the most important part of any relationship, especially as a home services provider."

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