Fair Oaks Ford Lincoln wins award

NAPERVILLE - Fair Oaks Ford Lincoln, Inc. is among an group of Ford and Lincoln dealerships to be recognized with the 2015 President's Award by Ford Motor Company.

The award honors dealerships that have excelled in automotive retailing in 2015, by providing exceptional customer service and satisfaction.

"Earning this award is a reflection of our entire staff's commitment to delivering the best customer experience possible" says Norm Zienty Jr., owner of Fair Oaks Ford. "I couldn't be more proud to receive this recognition, especially since it comes from the people we value most - our customers. They're the reason we were able to achieve this award."

This year marks the fourth time Fair Oaks Ford has won the President's Award, which was established in 1998. Dealers become eligible through survey responses from customers related to their sales and service satisfaction.

"In order to achieve the President's Award, dealers must exceed customer expectations every day in every department," said Ivan Boykin, regional manager for the Chicago market. "The pursuit of excellence is not for the faint of heart - it requires passion, tenacity and, of course, hard work. This prestigious award salutes those top-performing Ford and Lincoln dealerships that embrace these philosophies, achieving among the highest levels of customer satisfaction - in both sales and service - in automotive retailing."