Media and technology company Comcast opened a its new Executive Briefing Center in Naperville, which will focus on advancing the service it provides to Business Class customers nationally and in the Chicago area, as well as give more businesses access to high-speed data, cloud-based hosted voice, and other new services.
The Executive Business Center, which gives Comcast the ability to demonstrate its suite of Business Class products and services, is part of a larger facility the company opened last year that also houses customer support services, including a Customer Monitoring Center, as well as service, sales and administrative functions.
Currently, the facility has about 230 employees and plans are under way to hire an additional 170 in 2013 for a total of 400. In addition, all contractors used to develop and build the space -- ranging from the architect to designers -- were locally based.
"The Executive Business Center is part of a significant investment Comcast is making nationally and in the Chicago area in our Business Class products and services," said Jay Dirkmaat, Greater Chicago Region vice president of Comcast Business Services. "Comcast Business Class provides businesses some of the fastest Internet service available, Ethernet, and a full portfolio of video and voice offerings. Creating this facility demonstrates our commitment to providing best-in-class support for our customers and reflects the strong growth we've experienced in Business Services."
Comcast also said it will expand its fiber network in three key Chicago area business hubs, the Chicago Loop -- including the Willis Tower and other iconic buildings -- the I-90 corridor from Rosemont/O'Hare International Airport to Schaumburg, and the I-88 corridor in Chicago's western suburbs, from Oak Brook to Aurora. Overall, this proactive infrastructure investment will give an additional 1,600 businesses access to Comcast Business Class Ethernet services, as well as a host of voice, video and value-added cloud services. This investment is in response to strong demand for Comcast's Business Class offerings and is in line with broader community efforts to expand the region's telecommunications and information technology infrastructure.
"Proactive investments in our technology infrastructure will help Illinois businesses compete in today's economy and in the future, as well as create good jobs and attract new companies that require access to high-speed, high-capacity data networks," said Illinois Governor Pat Quinn.
DuPage County Board Chairman Dan Cronin added, "I am pleased that Comcast has chosen to locate its new facility in DuPage County. Through its investment in a fiber network, our local businesses will have access to state-of-the-art technologies that will help them succeed. "
"With an educated workforce, convenient location, and array of services, Naperville is a great place to do business," said Naperville Mayor A. George Pradel. "We are proud that Comcast chose Naperville as the location for its Executive Briefing Center, and we welcome its 400 employees."