Sears orders retraining on credit card transactions

HOUSTON -- Workers at Sears stores nationwide will be retrained on handling credit card transactions.

KHOU-TV reports some station workers recently visited Sears stores in the Houston area and bought items. One employee made purchases with a credit card belonging to another station worker, whose name was on the card, in the undercover investigation.

KHOU reported Monday that store employees did not verify that the signature on the card matched the one signed on the receipt.

Spokeswoman Kimberly Freely with Sears Holdings Corp. says company policy requires cashiers to match the signature on the receipt with the one on the back of the credit card. If the credit card is not signed, a picture ID is required.

Freely, in a Feb. 9 e-mail, said retraining would begin immediately.

KHOU later returned the purchased items.