New Concierge is On the Job at Monarch Landing
ivy Marketing Group
Aug 30, 2016 5:02 PM -
She has by her own assessment, the greatest job in the world.... helping people out, and scoring a smile or two in the process. Lisa Durrance, who has been a much loved team member of Monarch Landing since it opened ten years ago, has recently taken on a newly created position. Formerly in the transportation department where Lisa was responsible for getting residents where they wanted and/or needed to go, Lisa is the newly named concierge. In that capacity, Lisa is a "one stop shop" for getting all residents' needs taken care of quickly, and with a smile. Before coming to Monarch Landing, Lisa was a school bus driver; a job she truly treasured. "I love driving and I love being around people, so it's a great combination," she said. When she came to Monarch Landing, she found that driving seniors made it a perfect combination. "I especially love being with seniors. People love to talk to me so I've heard such wonderful stories," she said. As the bus driver, she'd take residents to medical appointments, grocery shopping, to the mall and more. She'd also schedule and accompany residents on day trips with destinations including theaters, concerts and a lot of ventures into Chicago.
