Cancer Treatment Centers of America at Midwestern Regional Medical Center in Zion was awarded a Five-Star Quality rating -- the highest possible score -- by the Centers for Medicare & Medicaid Services, as announced on Dec. 21, 2017, by Medicare.gov on Hospital Compare.
The ratings, published by CMS and designed to help consumers compare hospitals, evaluated patient experiences at more than 4,000 hospitals nationwide.
CTCA at Midwestern was one of only 9 percent of eligible hospitals in the United States to receive the overall Five-Star rating for the duration of December 2017 to July 2018. The national average is three out of five stars.
The hospital rating system, publicly launched in 2016 by CMS, assigns hospitals one to five stars. The overall summary rating is based on a cumulative score from 57 quality measures across seven different areas, including mortality, readmission, safety of care, patient experience using the Hospital Consumer Assessment of Healthcare Providers and Systems survey, efficient use of medical imaging, and timeliness and effectiveness of care.
CTCA at Midwestern performed above the national average in categories of safety of patient care (measuring infection prevention) and patient experiences (measuring items such as physician and nursing communication, pain management, cleanliness of hospitals and more).
"We are proud to be recognized by CMS for our high quality of care and patient satisfaction scores," said Scott Jones, president and CEO of CTCA at Midwestern.
"Clinical outcomes, safety and patient satisfaction are all factors that people should consider when selecting a facility for cancer care."
"We place a strong emphasis on patient safety and satisfaction. Every single employee, from our physician and Magnet Recognized nursing staff to our environmental services team, makes these areas a personal responsibility," said Alanna Poirier, director of Quality and Risk Management at CTCA at Midwestern.
"The Five-Star Quality Score reflects this commitment to our patients."
The CMS Five-Star Quality Rating adds to the Illinois hospital's other awards, recognitions and accreditations, highlighting clinical excellence and patient satisfaction, including Magnet Recognition by the American Nurses Credentialing Center for nursing excellence, Accreditation with Commendation from the American Colleges of Surgeons Commission on Cancer, and the 2016 Press Ganey Guardian of Excellence Award for hospitals consistently achieving the 95th percentile or above in patient experience.
Cancer Treatment Centers of America Global Inc. is a national network of five hospitals in Georgia, Illinois, Pennsylvania, Arizona and Oklahoma specializing in the treatment of adult patients with cancer.
CTCA offers an integrative approach to care that combines advancements in precision cancer treatment, surgery, radiation, chemotherapy and immunotherapy, with supportive therapies designed to manage side effects and enhance quality of life both during and after treatment.
CTCA also offers a range of clinical trials to reveal new treatment options supported by scientific and investigational research. CTCA patient satisfaction scores consistently rank among the highest for all cancer care providers in the country, and the hospital system is rated one of the most admired in the U.S. in national consumer surveys.