I would like to take this opportunity to express my sincere gratitude to the Hoffman Estates Fire Department, Station 21, for the outstanding care I received following a recent fall in my home.
My husband, Jim, and I moved to Hoffman Estates in 1958 and I have never needed the assistance of the paramedics until last week. The professionalism of the team, the compassion they demonstrated during my care, and their attention to all aspects of this emergency made my first trip by ambulance for a broken arm much more comfortable.
The fire department responders treated me with the utmost respect. Their number one concern was for my well-being and care. Due to their fabulous active listening skills and a wonderful sense of humor, I have emerged from this adventure with a broken arm, but not a broken spirit ... which is a great feeling for this 81-year-old Hoffman resident.
Thank you to the fine gentlemen, Steve, Tim, Greg, Mike and Steve from Station 21 for doing their job with such excellence; however, I know this level of excellence is how they conduct their jobs every day!