Geneva police are urging residents to be wary of suspicious online behavior after the department received two reports earlier this month of computer fraud and tampering.
In the first case, a resident responded to a pop-up message March 10 stating their computer was no longer online and needed to be fixed by calling a 1-800 number.
After calling the number, the person answering the phone said the company would need remote access to the resident's computer. Once granted access, the offender said he fixed the computer and the service fee was $784.05. The resident provided a bank account number and ended up losing the money.
The second report occurred later the same day when another computer was hacked and a resident was told there was a problem that would cost $1999 to repair. The resident offered to pay with a check and was told someone would come pick it up, but the meeting never took place.
To avoid becoming a victim of online fraud, police advise citizens not to open suspicious or unknown emails, attachments, text messages or pop-up messages. In addition, computer users should only allow someone to remotely access your computer if they are from a trusted source,
such as an internet service provider. Residents with questions or concerns can call the Geneva Police Department at (630) 232-4736 and ask for Officer Chuck Parisi, Crime Prevention, or Officer Penny Boedigheimer, Senior Care.