ILLINOIS AMERICAN WATER CONDUCTS ANNUAL FLUSHING IN GLEN ELLYN & LOMBARD TO ENSURE WATER QUALITY
Beginning the week of August 29, 2016, Illinois American Water will be flushing water mains and hydrants in the Valley View (Glen Ellyn & Lombard) service area. Flushing is scheduled to continue throughout September*.
Illinois American Water conducts an annual flushing program of its water distribution system to help ensure continued high-quality water service. Flushing the water system entails sending a rapid flow of water through the water mains. As part of the flushing program, fire hydrants are checked and operated to help ensure fire protection in the community.
According to Richard Hermann, Senior Manager of Field Services and Production for the Chicago Metro District, "Water main flushing is performed annually to ensure customers receive reliable and high-quality water service at their homes or businesses. Flushing not only helps remove mineral sediment, which can accumulate in the pipes over time, but is also an essential maintenance procedure to ensure fresh water is delivered to our customers that meets state and federal drinking water standards."
Illinois American Water will place signs in neighborhoods where flushing is occurring so residents are aware of the system work. While the flushing program is underway, customers may experience a slight drop in water pressure or temporary water discoloration. Customers should refrain from doing laundry during the time of day the flushing program is taking place in or near their neighborhood. If tap water is discolored, it is recommended that several cold-water faucets are allowed to run for a short time until the water runs clear. Using more than one faucet allows the water to clear faster.
For additional information, visit www.illinoisamwater.com or contact our customer service center at 1-800-422-2782. *Note: Dates may fluctuate due to weather conditions
About Illinois American Water - Illinois American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 1.2 million people. American Water also operates a customer service center in Alton and a quality control and research laboratory in Belleville.
Illinois American Water ranked "Highest in Customer Satisfaction with Water Utilities in the Midwest" according to J.D. Power's 2016 Water Utility Residential Customer Satisfaction StudySM
American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. Marking its 130th anniversary this year, the company employs 6,700 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. More information can be found by visiting www.amwater.com.