INOC launches center dedicated to optical networks

NORTHBROOK - INOC, a 24/7 network operations center and global provider of technology infrastructure monitoring, reporting and support services, is launching a new network operations center dedicated to supporting optical network infrastructure.

The new center is designed to respond to the growing demand from enterprises and communications service providers that need to satisfy complex and evolving requirements. The move will enhance INOC's vast array of tools, processes and procedures to provide optical network support to customers, particularly those with stringent and demanding Service Level Agreements.

"Given the growth we are experiencing in our optical network business, along with increasingly complex customer requirements, now is the time to respond with more specific expertise," said Brian Parker, director of optical network services at INOC. "Our new dedicated optical NOC is among the first of its kind in the industry and we anticipate it will have a significant and positive impact."

Optical transport has become the backbone of global network infrastructure and continues to evolve with SDN-based control, solutions for high-speed Data Center Interconnect and the emphasis on security. The new center, dedicated to supporting optical network technologies, provides INOC clients and partners with staff focused on monitoring and managing

such networks. These customers rely on high-speed, low latency networks to run their businesses, and momentary outages can adversely affect their business and their customers' business.

A dedicated optical NOC reduces the mean time to repair by quickly identifying and troubleshooting issues. It also informs the end-users of the issue and works with multiple third parties, including field support companies, circuit providers and OEMs.